customer - FinTecBuzz

Adyen Enhances Partner Program to Fuel Growth and Customer Success

PRNewswireJuly 2, 20256 min

Adyen, the global financial technology platform for leading businesses, today announced the launch of its newly enhanced global Partner Program. The program is designed to empower Adyen’s partner network of over 1000 businesses and drive greater success for joint customers globally through deeper collaboration. The evolved program provides a comprehensive framework of resources, support, and incentives, enabling relevant partners to benefit from Adyen’s single platform and deliver exceptional value to their shared customers. Recognizing the...

Banking

Glia Named to 2025 AIFinTech100 for AI Customer Interaction Leadership

BusinessWireJune 20, 20256 min

Award Highlights Glia’s Success in Automating and Elevating Customer Interactions With AI Built for Financial Services

Guest Articles

Empowering Customers to Realize the Full Value of Loyalty Programs

Shawn ConahanJune 11, 202515 min

Loyalty program value gap affects engagement, customer retention, and loyalty ROI across fintechs and banks.

Insurance

VisitorsCoverage Honored with Stevie® for Outstanding Customer Support

PRNewswireMay 20, 20253 min

VisitorsCoverage, a global travel insurance marketplace and a pioneer in insurtech, is proud to announce that it has earned a Bronze Stevie® Award for Customer Service Team of the Year at the 2025 American Business Awards®. Such prestigious recognition reflects VisitorsCoverage’s ongoing commitment to delivering exceptional customer support in the often complex and high-stakes world of travel insurance. The company’s award-winning customer service team is composed of licensed insurance experts who go above and beyond...

Banking

IBAT Partners with HC3 to Enhance Customer Statement Experience

BusinessWireApril 24, 20254 min

HC3 offers Texas community bankers a streamlined approach to make an impact on customers using statement composition, mailers, and electronic delivery

Platforms

Finastra enhances LaserPro, adds customer benefits to the cloud solution

PRNewswireApril 2, 20257 min

More than 75 banks and credit unions have moved to the system's cloud model since its launch, benefitting from the new features after fast migration times

Insurance

Zywave Wins Five 2025 Stevie® Awards for Sales & Customer Service

PRNewswireMarch 13, 20255 min

Insurtech awarded top honors in Customer Service Transformation category

Banking

BaaS Leader Synctera Raises $15M; Signs Bolt, Its Largest Customer To Date

BusinessWireMarch 12, 20256 min

The $15M investment, co-led by Fin Capital and Diagram Ventures, combined with signing its largest customer to date, Bolt, and partnership with Hawk, a pioneer in the use of AI in fighting financial crime, cements Synctera’s leadership position in BaaS and embedded finance.

Compliance & Scoring

intelliflo redblack delivers 110+ customer-driven product enhancements

BusinessWireDecember 17, 202425 min

intelliflo, the global cloud-based technology solution for financial advisors, today announced that it has delivered more than 110 enhancements in the past year to intelliflo redblack, the company’s award-winning rebalancing and trading solution. Approximately 75% of these enhancements stemmed directly from customer feedback, highlighting intelliflo’s commitment to shaping its technology in line with the needs of financial advisors. These enhancements have resulted in notable efficiency gains for advisors across the country, allowing them to spend...

Payments

Slope Taps Marqeta to Power BNPL Card for Commercial Customers

BusinessWireDecember 13, 20245 min

The Marqeta-powered Slope Card will allow businesses of any size to get lower cost and modern access to business capital at checkout

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