Provenir, a global leader in AI risk decisioning software, today announced it has been recognized as a “Strong Performer” in “The Forrester Wave™: AI Decisioning Platforms, Q2 2025” report.
Forrester evaluated 15 top AI decisioning platform providers against 18 criteria, assessing Current Offering, Strategy, and Customer Feedback.
Per the report, “Provenir’s strategy is to focus on the full credit decisioning lifecycle with prebuilt solutions built on top of the platform to optimize go-to-market resources. However, the platform is quite capable of handling any decisioning use case, giving the company the opportunity to diversify. The company provides solid implementation resources, aiding customer onboarding for enterprise clients. It also facilitates additional services, contributing to effective deployment of decisioning solutions.”
The Provenir AI Decisioning Platform received the highest possible marks in both the cohesive experience and intuitive experience criteria. When looking at the platform capabilities, the Forrester report noted, “Provenir excels in a cohesive user experience, delivering a unified interface with consistent design, as well as an intuitive user experience, boosting productivity for business and technical users.”
The report also states, “Provenir best fits customers who want an all-in-one decisioning solution that includes credit risk, fraud and identity management, collections, and customer management.”
“We are honored to be designated a Strong Performer in our inaugural placement in a Forrester Wave evaluation,” said Carol Hamilton, Chief Product Officer for Provenir. “Too often organizations have primarily focused on risk mitigation in customer decisioning, while missing moments to build trust, loyalty, and lifetime value. But every interaction is a chance to both manage risk and unlock value in a hyper-personalized way. That balance is where modern AI decisioning excels, and this is exactly what we do at Provenir.”
Provenir’s AI Decisioning Platform combines data, decisioning, and decision intelligence to enable smarter, faster decisions across the entire customer lifecycle – from onboarding and application fraud to credit risk, customer management, and collections.
Access The Forrester Wave™: AI Decisioning Platforms, Q2 2025 report here.
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