Transaction Network Services (TNS) today announced the launch of TNSPay SmartRoute, an intelligent transaction routing solution that lets merchants, acquirers, processors and FinTechs balance performance, cost and uptime on their terms – across data centers, hosts and even multiple processors. With a secure, multi-tenant portal, teams can set and update routing rules in real time, automate failover and gain deep operational visibility through visual network mapping and full audit trails.
Payment ecosystems are more distributed than ever, and outages or degraded services can quickly turn into poor customer experiences and lost revenue. TNSPay SmartRoute shifts control back to payments teams by combining customer-controlled routing, automated failover and real-time insights – so transactions keep moving even when infrastructure or payment application disruptions occur.
“With TNSPay SmartRoute, we’re empowering our customers to take full control of their payment routing, dynamically optimizing for performance, cost and availability – all through one secure platform,” said Austin Herrington, Senior Director, Product Management, Connect Portfolio – TNS Payments Market. “This marks a major step forward in resilience and agility for any organization operating across multiple endpoints.”
What TNSPay SmartRoute does:
- Customer-configurable routing: Define dynamic business rules to route transactions based on performance, geography cost or maintenance windows – without waiting for third-party change tickets.
- Automate failover and continuity: Trigger instant, policy-driven failover across date centers and processors to maintain uninterrupted processing during incidents.
- Operational visibility and governance: Role-based access, MFA, visual network maps and end-to-end audit trails give teams confidence and traceability.
- Built on global, secure infrastructure: Delivered on TNS’ PCI DSS Level 1 environment with 24x7x365 multi-country support from TNS Global Service Support Centers.
TNSPay SmartRoute is available globally today, with additional enhancements planned for 2026.
