One Inc, the leading digital payments network for the insurance industry, today announced a new partnership with ManageMy, The Deep Front-End for insurance carriers. The partnership will allow carriers to leverage advanced digital payments capabilities and unlock new operational efficiencies while enhancing policyholder engagement.
ManageMy delivers purpose-built digital experiences for insurance carriers, customers, and agents, without replacing core systems. Its Deep Front-End architecture powers fast, configurable journeys across sales, service, and claims through no-code configuration and AI integration. Through ManageMy’s API-driven platform, carriers can now connect directly into One Inc’s industry-leading ClaimsPay® and PremiumPay® network, bringing the full power of insurance-native digital payments into their policyholder journeys.
“Every new connection in the One Inc network increases the value for every participant in the ecosystem,” said Ian Drysdale, CEO of One Inc. “ManageMy understands that. Together, we’re extending the network further into the carrier experience and making it easier than ever for carriers to deliver on the promise of insurance.”
A recent research report commissioned by One Inc found that nearly half of policyholders consider speed of delivery to be the most important factor in evaluating their satisfaction with a carrier’s claims process. This partnership enables carriers on the ManageMy platform to meet these expectations by replacing outdated manual check processing with new, streamlined, efficient workflows.
Carriers on the ManageMy platform gain direct access to One Inc’s full suite of insurance-native payment capabilities, accepting premiums and disbursing claims through policyholders’ preferred channels, including digital wallets such as Apple Pay, Google Pay, PayPal, and Venmo, and instant payments including Mastercard Send and Visa Direct, as well as virtual cards and instant funds transfers. Unlike generic payment solutions, One Inc’s platform is purpose-built for the complexities of insurance, handling multi-party transactions such as lienholder and mortgagee payments with the precision the industry demands.
“Payments are the most frequent touchpoint in the policyholder journey, making them a critical component of insurance operations, and a seamless payment experience can be the deciding factor between retaining or losing a policyholder,” said Stuart Johnston, Chief Revenue Officer at ManageMy. “Our partnership with One Inc equips our carrier clients with the Deep Front-End they need to deliver superior digital experiences for policyholders.”
