IPC Systems, a global leader in communications solutions for financial markets, today announced a strategic partnership with Luware, a customer experience and regulatory compliance solutions leader. The collaboration expands the reach of Luware Recording, a cloud-based compliance recording platform that helps financial institutions meet evolving regulatory requirements while modernizing communications.
Advancing IPC’s product strategy centered on Compliance, Connectivity, and Community, the partnership expands IPC’s ecosystem of regulation-ready communications solutions across enterprise voice, trading environments, and collaboration platforms.
As firms accelerate toward hybrid and cloud-based communications, maintaining consistent compliance oversight across an increasingly complex communications landscape has become a critical challenge. At the same time, global regulatory frameworks including MiFID II, Dodd-Frank, and FCA requirements continue to raise the bar for capture, retention, and supervisory access.
Luware Recording addresses these needs by enabling secure, end-to-end capture of communications across multiple enterprise platforms and modalities. The solution combines configurable deployment options through multi-tenant or private-tenant models with flexible storage capabilities, including customer-managed or Luware-hosted compliance grade storage. It also delivers advanced AI functionality such as automatic conduct risk detection and persona-based summaries. All of this is designed to support compliance with global regulatory standards.
“At IPC, our strategy is built around Compliance, Connectivity, and Community,” said Vimal Vel, Chief Product Officer, IPC. “This partnership strengthens our ability to deliver scalable, regulation-ready recording across modern communications environments. As firms adopt new technologies, they must maintain consistent oversight, and we are enabling that with confidence and resilience.”
Integrated within IPC’s global Connectivity infrastructure, Luware Recording enables seamless recording across interconnected trading and enterprise environments, helping firms unify compliance without compromising performance or user experience.
“Modernization cannot come at the expense of compliance,” Vel added. “Our role is to ensure clients can move forward securely, with communications that are captured, supervised and aligned to regulatory expectations.”
The partnership also reinforces IPC’s commitment to supporting the broader financial markets community, delivering trusted and secure infrastructure that promotes transparency, accountability, and operational integrity across marketing participants.
Alex Grafetsberger, Chief Business Officer, Luware Recording, added: “Luware Recording is purpose-built for highly regulated industries. By combining IPC’s global connectivity and trading community with our cloud-based capture and AI-powered analytics, IPC clients gain a single compliance layer that spans trader voice and modern collaboration platforms. That means consistent oversight across every conversation, wherever it happens.”
The joint solution is available immediately to IPC clients worldwide.
About IPC Systems
A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems stands at the forefront of innovation in trading communications, market data connectivity, and financial technology infrastructure. IPC’s customer-first philosophy is backed by an expansive financial ecosystem that spans all asset classes and connects market participants anywhere in the world – enabling enhanced communication, collaboration, and compliance at scale.
Global services include trading communications, electronic trading, data and analytics and infrastructure-as-a-service solutions. IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change – now and into the future.
To learn more, visit www.ipc.com, explore our Insights page and follow us on LinkedIn.
About Luware
Luware is a global leader in customer experience and regulatory compliance solutions, trusted by more than 1,500 organizations and headquartered in Zurich. Since 2010, the company has built an industry-defining portfolio anchored by Luware Recording: a next-generation compliance recording platform built for today’s most demanding communication environments.
Luware Recording empowers regulated organizations to capture, archive, and analyze voice, video, screenshare, and instant messaging across leading communication systems, helping ensure seamless compliance with frameworks such as MiFID II, Dodd-Frank, and DORA. Backed by their SOC 2 Type II accreditation and Microsoft 365 certification, and over a decade of experience powering global deployments across front, middle and back-office telephony, it delivers a future-proof compliance platform that reduces complexity, strengthens oversight, and accelerates digital transformation.
Learn more or request a demo at luware.com.
Luware
Luware is a leading SaaS provider of digital communication technology, specializing in innovative solutions for Microsoft Teams and beyond. With headquarters in Zurich and operations across Europe and North America, the company provides cloud-based contact center and compliance recording solutions. Luware offers two key solutions for modern communication. Luware Nimbus, the contact center software for Microsoft Teams, enables efficient processing of customer requests through intelligent task routing, workflow management and detailed analyses. In addition, Luware Recording offers a fully managed cloud recording solution for all platforms, which helps companies to ensure compliance with legal regulations while using modern communication technologies. These solutions integrate seamlessly with existing IT infrastructures, offering customers numerous advantages, including reduced training times, lower IT costs and hardware savings.
