Allcat Claims Service (“Allcat”) is pleased to announce the appointment of Ramon Lopez as Chief Operating Officer effective July 18, 2022. Mr. Lopez joins Allcat Claims following 18 years of service to USAA where he most recently served as their Interim Chief Claims Officer. Prior to this appointment, he was the Head of Auto claims, leading a team of 4,500 employees who were externally recognized for demonstrating superior service and producing best in class digital claims experiences.
Mr. Lopez was instrumental in helping architect the claims strategy at USAA and demonstrated a talent for bringing large scale technology and innovative solutions to market leveraging internal and external partnerships.
During Mr. Lopez’s tenure at USAA, he was instrumental in the development of blockchain insurance solutions, virtual estimating capabilities for auto and property, and finally, the execution of a large scale, cloud-based claims technology solution.
He has a deep understanding of the auto and property insurance business and will begin developing large scale claims as a service capability for the Allcat claims organization.
During his tenure at USAA, Mr. Lopez held roles including Vice-President of Innovation, Vice-President of Auto Physical Damage and Innovation, Assistant Vice-President, Executive Director, and Claims Director. He is well known in the industry and a frequent speaker at conferences and events discussing topics of innovation, culture, strategy, and operations. Mr. Lopez holds an MBA from the University of Texas at San Antonio and a Bachelor of Arts degree from Texas State University.
As the new COO of Allcat, Mr. Lopez will utilize his decades of insurance, technology, innovation, and claims experience to lead the claims teams in providing world class service across multiple lines of insurance.
Mr. Lopez’s appointment demonstrates Allcat’s ongoing commitment to claims adjusting excellence and the significant growth the company has experienced over the past few years. For more information on Allcat, please visit www.allcatclaims.com.