White Clay Survey: Two-Thirds of Bank Customers Feel Unseen
Data shows relationship gap between financial institutions and their customers is holding strong
Data shows relationship gap between financial institutions and their customers is holding strong
$9 billion-asset holding company standardizes operations and enhances client and employee experiences
CD Valet is a digital marketplace that connects consumers with the best CD rates and terms nationwide, helping community financial institutions effectively attract new deposits. The company today shared that over 3,600 of its tracked CD rates remain at or above the Federal Reserve’s current upper limit of 4.00% APY. “As expected after the recent Fed rate cuts, CD yields in general continue to ease. However, there are still strong opportunities out there for savers –...
Apiture, a leading provider of digital banking solutions now part of CSI, today announced the release of its new AI-powered user interface (UI). Further enhancing the Apiture Digital Banking Platform, the new UI deepens financial institutions’ relationships with account holders by delivering a predictive, personalized experience across online and mobile channels. With AI integrated throughout the UI, the new “Ask AI” feature enables account holders to receive real-time guidance and transaction-level insights. By selecting from pre-filled,...
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NCR Atleos Corporation, a leader in expanding self-service financial access for financial institutions, retailers and consumers, has collaborated with Kuwait Finance House (KFH) to transform the in-branch customer experience through the deployment of a hyper-realistic conversational AI-powered avatar. This groundbreaking initiative introduces AI-driven video avatars at account service kiosks across KFH branches, offering customers real-time, personalized assistance. These avatars are designed to answer frequently asked questions about KFH services, provide branch-specific information, and—beginning in the second...
~New digital banking platform allows credit union to deepen core integration and deliver modern financial tools~
Strategic project enhances agility and governance while transforming the customer experience for Belize Bank and Belize Bank International
Ghana’s District Assemblies Common Fund and Singapore’s Embed Financial Group Holdings (EFGH) have announced a joint venture to create Africa’s first Finternet – a digital financial infrastructure linking governments, communities and businesses through transparent, self-sustaining technology. The Finternet will connect payments, credit, and insurance the way the Internet connects information, enabling districts across Ghana to manage funds and services more efficiently while creating new revenue streams for national development. Responsible Partnership Model Under the joint...
CD Valet is a digital marketplace that connects consumers with the best CD rates and terms nationwide, helping community financial institutions effectively attract new deposits. The company today released its latest CD yield curve analysis, offering a granular look at CD rate dynamics across the market. CD Valet found stark differences in CD pricing across asset size segments, with institutions under $500 million tending to offer the most competitive rates, particularly for 12-month CDs. “Our recent...