SmartStream Brings AI-Powered Data Management to the Insurance Sector

SmartStream, the financial Transaction Lifecycle Management (TLM®) and solutions provider, has announced the expansion of its AI-driven reconciliation and data management platform, SmartStream Air, into the insurance sector. This move aims to help insurers tackle fragmented data challenges, reduce operational costs, and strengthen compliance through robust audit trails. As the insurance industry struggles with limited digital maturity, it faces mounting pressure from increasing transaction volumes, persistent data quality issues, and the complex demands of evolving...

COVU Acquires Lords Insurance Agency, Expands California Footprint

COVU, Inc., the leader in AI-native services for insurance agencies, today announced the acquisition of Lords Insurance Agency, a Southern California–based independent agency with a 40+ year history serving local families and businesses. The move marks COVU’s third acquisition in a broader multi-agency expansion strategy that enhances its AI-native platform and deepens its footprint across California. Lords Insurance is widely recognized for its personalized service, multilingual team, and trusted relationships within the Vietnamese community in Westminster...

NEC Specialty Adopts Expert Insured for Next-Gen Policy Management

NEC Specialty Inc., a leading managing general agency serving brokers across the East Coast, has officially gone live on the Expert Insured Policy Management platform, an advanced, AI-driven system built specifically for MGAs and wholesale distributors. This strategic move underscores NECS’s commitment to innovation and operational excellence. NECS operates as an independent MGA, distinct from its former parent company, Northeast Coverages Inc., which was acquired by Acrisure, a global fintech leader, in 2023. The adoption...

Quandri Names Patrick Mulroy Head of Strategy to Boost Growth

Quandri’s expansion plans include opening a Boston office to more effectively service its growing US customer base, which includes HomeServices Insurance and Blue Ridge Risk Partners among others Quandri, the AI platform modernizing personal lines renewals for insurance agencies, today announced the appointment of Patrick Mulroy as Head of Strategy and Partnerships. With more than 15 years of experience in the insurance and tech industries, Patrick will play a critical role in driving Quandri’s expansion across North...

VisitorsCoverage Honored with Stevie® for Outstanding Customer Support

VisitorsCoverage, a global travel insurance marketplace and a pioneer in insurtech, is proud to announce that it has earned a Bronze Stevie® Award for Customer Service Team of the Year at the 2025 American Business Awards®. Such prestigious recognition reflects VisitorsCoverage’s ongoing commitment to delivering exceptional customer support in the often complex and high-stakes world of travel insurance. The company’s award-winning customer service team is composed of licensed insurance experts who go above and beyond...

MSIG USA Appoints Tony Beirne and Dale James to Key Leadership Roles

MSIG USA has appointed Tony Beirne as chief actuary and Dale James as chief risk officer, further strengthening the company’s leadership in analytics and enterprise risk governance. Both executives will report to Peter McKenna, chief executive officer. “These appointments reflect MSIG USA’s continued focus on deepening our analytical and governance capabilities to support our long-term strategy,” McKenna said. “Beirne brings a modern, data-driven approach to actuarial leadership that will enhance our pricing and portfolio management. Dale’s experience in risk oversight, capital markets and ESG...

AgentSync Unveils Contracting Solution

AgentSync, a leader in insurance distribution channel management (DCM) software, today announced AgentSync Contracting, a groundbreaking solution designed to fully automate the critical contracting stage of insurance agent onboarding. With the introduction of Contracting, AgentSync provides an end-to-end platform that seamlessly connects distributors and underwriters, accelerating the ready-to-sell process for agents and their distribution partners, from carriers to managing general agencies (MGAs), managing general underwriters (MGUs), field marketing organizations (FMOs), insurance marketing organizations (IMOs), and...

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