Factor4 & Oracle Micros Simphony Launch Gift Card Integration

Direct POS integration enables effortless gift card sales, redemption, and tracking for hospitality and retail businesses.
PRNewswireAugust 6, 20254 min

Factor4 is proud to announce the successful integration of its gift card platform with Oracle’s industry-leading Micros Simphony point-of-sale (POS) system. This integration empowers restaurants, hotels, and retail operators to deliver a streamlined gift card experience directly within their existing POS environment—eliminating the need for third-party systems, external devices, or manual processes.

This embedded solution enhances the customer journey by allowing staff to sell, redeem, and manage gift cards in real time, all from a single interface. With no additional hardware required, businesses benefit from faster transactions, improved operational efficiency, and greater data accuracy. The integration also supports both physical and digital gift cards, offering flexible options for consumers and driving repeat visits.

“This integration brings our gift card solution directly into the Micros Simphony POS, eliminating the need for separate systems or manual workarounds,” said Dan Battista, CEO / Partner at Factor4. “It’s a truly embedded experience that simplifies operations and makes it easier than ever for businesses to offer and manage gift card programs.”

Key Benefits of the Integration:

  • No Additional Hardware – Fully software-based integration requires no extra terminals or devices.

  • Real-Time Transaction Support – Instantly process and track gift card activity without delays or manual reconciliation.

  • Centralized Reporting – Access comprehensive gift card insights directly through the Simphony POS dashboard.

The integration reflects Factor4 and Oracle’s shared commitment to delivering frictionless, scalable solutions that help businesses grow revenue and deepen customer engagement.

To learn more about the Factor4 gift card integration for Micros Simphony, visit www.Factor4gift.com or contact Sales at Sales@factor4gift.com or (484) 471-3963.

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