Procurement Still Overlooks AI Despite Clear Potential

SAP Taulia releases new research revealing that the procurement function is a long way down the priority list when it comes to AI investment
BusinessWireNovember 24, 20256 min

While AI adoption is accelerating across industries, the procurement function is lagging behind due to underinvestment, according to new data in SAP Taulia’s AI in Procurement Report. The new data finds that globally, only 35% of leaders are prioritising procurement and supply chain management as an area for AI investment and growth, leaving procurement trailing behind finance (43%), data analytics (39%) and cybersecurity (38%).

Prioritisation of AI in the procurement function

Current pressures underscore the urgency of embracing AI in procurement: 72% of procurement professionals report that demands on their function have increased over the past year. 44% of procurement professionals believe that AI will have a major impact on solving these challenges, indicating a strong appetite that is not yet mirrored at the leadership level.

There’s strong consensus among procurement leaders on where AI could deliver the biggest gains in the years ahead – from risk detection and mitigation (28%) and data-led strategic decision-making (26%) to spend analysis and reporting (25%). Many also believe AI will streamline sourcing and tendering as well as automating invoice and payment processes (both 23%), freeing up teams to focus on more strategic priorities.

Regional disparities are also evident when it comes to prioritisation. In the UK, just 20% of leadership teams are prioritising AI investment in procurement, compared with 44% in Australia, 41% in Singapore, and 37% in the USA. This data underscores an uneven adoption curve and a persistent perception of procurement as an operational rather than strategic function.

Procurement utilisation of AI

Despite limited investment, procurement and supply chain professionals are already leveraging AI tools. Over half (55%) are using AI-powered procurement platforms such as SAP Joule, Ivalua, or JAGGAER, while 63% are using generative AI platforms including ChatGPT, Gemini, or Microsoft Copilot.

Of those who are utilizing these tools, nine in 10 (90%) procurement leaders say AI automation is allowing their roles to focus on higher-value activities such as relationship management, risk oversight and long-term value creation. Similarly, 88% believe AI is freeing up capacity for strategic work, while 87% say data-driven insights are giving procurement a stronger voice in business decision-making.

Barriers to adoption

Over a third (35%) of procurement professionals cite low awareness or understanding of AI’s benefits among senior leadership. Top concerns from senior leadership for utilising AI include data security and compliance (36%), alongside limited internal AI expertise, lack of alignment with broader digital strategies, and insufficient training (all 33%). Practical hurdles also include workflow integration uncertainty (31%) and poor data quality (30%).

Underpinning these barriers is a broader cultural issue: procurement is still not universally recognised as strategic enough to warrant AI investment (30%). Without a shift in perception, organisations risk overlooking a function capable of delivering resilience, efficiency, and long-term value in a volatile global environment.

“Procurement sits at the heart of business resilience and supply chain security,” said Danielle Weinblatt, Chief Product Officer at SAP Taulia. “AI presents a tremendous opportunity to elevate procurement’s strategic impact—transforming how organizations manage risk, relationships, and working capital. The key is investing with both immediacy and long-term vision.”

Stay Ahead of the Financial Curve with Our Latest Fintech News Updates! 

BusinessWire

newOriginal-white-FinTech1-1

We are one of the world’s leading Fintech-based media publication with our content strategized and synthesized to fit right into the expanding ecosystem of Finance professionals. Be it fintech live news, finance press releases, tech articles from Fintech evangelists or interviews from top leaders from global fintech firms, we give the best slice of knowledge topped up with the aptest trends. Our sole mission is to help tech and finance professionals step up with the rapidly emerging Fintech civilization and gain better insights to emerge victorious in every possible way. We adopt a 360-degree approach in order to cater to present a holistic picture of the fintech arena.

Our Publications



FintecBuzz, 2026 © All Rights Reserved