Q2 Holdings, Inc. (NYSE: QTWO), a leading provider of digital transformation solutions for financial services, today announced it has enabled 4Front Credit Union (“4Front”) to transform its digital banking experience for its 100,000 members and successfully grow its annual loan volume by $60 million.
4Front, a Michigan-based credit union with more than $1 billion in assets, has successfully modernized its previous systems to deliver a differentiated digital banking experience, operational excellence and improved member engagement and loyalty. The credit union also leverages Q2 Innovation Studio to provide members with access to popular fintech solutions directly within the digital banking app, eliminating the need for members to go to third-party sources.
“Our partnership with Q2 not only helps us build credibility with our members; it increases primacy,” said 4Front Credit Union CEO Andy Kempf. “For us, deepening the end-user experience by providing our members with the solutions they need is critical and ultimately helps us foster stronger member engagement. Today, our members know they don’t need to go elsewhere because we’re keeping pace with their expectations.”
4Front leverages pre-built fintech solution integrations such as SavvyMoney through Q2 Innovation Studio and also integrates third-party fintech solutions, like QCash, into its digital banking experience through Q2 Innovation Studio’s robust, award-winning SDK. Doing so has enabled the credit union to offer valuable financial wellness solutions directly to its members and generate significant growth in loan volume without requiring additional marketing or overhead investment. As a result, member engagement and satisfaction has increased with more than a million monthly logins.
“In today’s environment, speed to market is critical. By providing members with access to the fintech solutions directly through the digital banking platform, financial institutions can quickly and more fully serve their account holders’ financial needs,” said Anthony Ianniciello, vice president of Product Management, Q2. “We are committed to empowering 4Front Credit Union’s continued success as they strive to meet the growing demands of their members.”
