SAP Acquires WalkMe to Boost Customer Experience and AI Offerings

PRNewswireJune 5, 20245 min

SAP SE announced that the companies have entered into a definitive agreement under which SAP will acquire WalkMe, a leader in digital adoption platforms (DAPs). WalkMe’s solutions help organizations navigate constant technology change by providing users with advanced guidance and automation features that enable them to execute workflows seamlessly across any number of applications. This results in higher adoption of the underlying application and as such drives value realization.

The Executive and Supervisory Boards of SAP SE and the board of directors of¬†WalkMe¬†have approved the transaction for¬†US¬†$14.00¬†per share in an all-cash transaction, representing an equity value of approximately US¬†$1.5 billion. The offer price represents a 45% premium to WalkMe’s closing share price on June¬†4, 2024.

The envisioned combination complements SAP’s Business Transformation Management portfolio around SAP Signavio and SAP LeanIX solutions to help customers on their transformation journeys.

“Applications, processes, data, and people are the four key elements of a successful business transformation,” said¬†Christian Klein, CEO and member of the Executive Board of SAP SE. “By acquiring¬†WalkMe, we are doubling down on the support we provide our end users, helping them to quickly adopt new solutions and features to get the maximum value out of their IT investments.”

WalkMe: Focus on Analyzing Adoption and Business Transformation

“We are thrilled to join forces with SAP. This acquisition marks a significant milestone in our journey, providing us with the resources and customer base necessary to enhance our product offerings and expand our market reach,” said¬†Dan Adika, CEO of WalkMe.¬†“By leveraging SAP’s extensive ecosystem, we are poised to unlock substantial growth opportunities and deliver even greater value to our customers. Together, we look forward to a future filled with innovation and exceptional service.”

WalkMe helps organizations boost enterprise productivity and lower risk by enabling consistent, effective and efficient use of software and the workflows it enables. Its DAP works on top of an organization’s application landscape, detects where people encounter friction¬†and provides the tailored support and automation, they need to complete the job to be done, right in the flow of work, across any application. Importantly, WalkMe will continue to fully support non-SAP applications.

Soon,¬†WalkMe¬†will launch the¬†WalkMeX¬†copilot, which will use¬†WalkMe’s contextual awareness and AI to suggest the best next step for any workflow, anywhere.¬†WalkMeX¬†has the capability to always be on, serving as an overlay to any application, including copilots from different vendors that companies use in their landscapes.¬†Integrating the strength of WalkMe’s adoption capabilities with SAP’s copilot Joule will boost AI assistant and productivity gains for all SAP customers. Additionally, integrating distinctive e-learning features in the SAP Enable Now solution with WalkMe will form the center of SAP’s people-centric transformation approach going forward.

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