United Community Bank Ranks #1 in Customer Satisfaction

United Community Bank is proud to announce it once again ranked Highest in Customer Satisfaction with Consumer Banking in the Southeast according to the J.D. Power 2022 U.S. Retail Banking Satisfaction Study℠. This marks the 8th out of the last 9 years that United has received this recognition, and the third consecutive year. The J.D. Power U.S. Retail Banking Satisfaction Study is the longest-running and most in-depth study of the retail banking industry. Now in its 17th...

Six Key Payments Trends for 2022

The “Six Key Payments Trends for 2022” report has been added to ResearchAndMarkets.com’s offering. This report explores six of the most important trends in the payments market in 2022: mobile payments, online payments, alternative payment systems, fraud, regulation, and ESG. Each of these trends is analyzed using proprietary data and extensive research. Mobile payments and alternative payment tools are all pushing towards digitization of payments by offering a convenient and secure way for consumers to pay digitally while taking...

Crypto.com is proud to partner with Cardlytics

Crypto.com Visa Cards, the world’s most popular and most rewarding crypto-card program, will now offer even more rewards through a new partnership with Cardlytics, a cash-back rewards platform with hundreds of brands and retail partners. Starting today, cardholders in the U.S. can earn up to 10 percent back in bonus rewards in addition to their existing Crypto.com Visa Card rewards. All U.S.-based cardholders are automatically enrolled in the program. The partnership with Cardlytics will give cardholders access...

Consumer Resistance to Banking AI in Illinois

Few banks are disclosing the number of AI users that engage with their chatbots. Why? Bank of America reported about 20 million or about 30% of their customers arere using ERICA – their chatbot. ERICA has been in use for over 4 years, So, Foresight Research wondered about consumer resistance to AI and chatbots and surveyed 700 consumers of banking products and services to find out the resistance to AI in Illinois. To start with, about...

Mastercard Reinvents Installments for Consumers Payment Choices

BNPL program to come to market in the U.S., Australia and the UK; Enables consumers to access this increasingly popular form of payment across its vast global acceptance network New Buy Now, Pay Later (BNPL) program gives consumers a flexible, ubiquitous way to pay online and in-store through equal, interest-free installments – an additional choice to debit, credit or prepaid cards. Mastercard Installments enables banks, lenders, fintechs and wallets the ability to offer BNPL experiences...

Foresight Research: Consumer Resistance to Banking AI

Few banks are disclosing the number of AI users that engage with their chatbots.   Why?  Bank of America reported about 20 million or about 30% of their customers arere using ERICA – their chatbot.   ERICA has been in use for about 4 years, So, Foresight Research wondered about consumer resistance to AI and chatbots and surveyed 400 consumers of banking products and services to find out the resistance to AI in 10 Southeast and Midwest...

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