Loyalty program value gap affects engagement, customer retention, and loyalty ROI across fintechs and banks.
TCN, a cloud-based call center technology provider, announces further advances to Workforce Optimization offerings.
IBAT Partners with HC3 to Enhance Customer Statement Experience
April 24, 20254 min
HC3 offers Texas community bankers a streamlined approach to make an impact on customers using statement composition, mailers, and electronic delivery
Sopra Steria unveils the latest edition of the Digital Banking Experience Report (DBX) The report highlights financial well-being as a business imperative for the banking industry With deep expertise in payments, AI, cybersecurity, and Open Finance, Sopra Steria affirms itself as a trusted partner for banks and insurers Sopra Steria, a major player in the European tech sector, has released the 2025 issue of the Digital Banking Experience Report (DBX), which sheds light on how financial...
Members now have access to a variety of investment and trading options via the credit union’s website and app.
VIP Software, a leader in enterprise claims technology, is proud to announce the promotion of Nikolaos Lefkimiotis to Chief Product Officer (CPO) and the addition of Anthony Satira as Director of Analytics and Product Manager. These strategic leadership moves underscore VIP Software’s commitment to innovation and its vision to revolutionize the insurance industry through its flagship products, BAP™ and mimia™. As CPO, Niko will continue to drive innovation across BAP™ and mimia™, leading integration efforts with industry giants such as Guidewire, CoreLogic® (now Cotality™), and...
The new integration application empowers financial institutions to access core banking data, streamline account holder interactions, and enhance service delivery directly within Zoom’s Contact Center
Optty, a B Corp-certified global payments infrastructure platform, and ekko, a sustainability platform for banks and payments companies, are partnering to make it easier for businesses to offer sustainable payment tools at scale. This collaboration enables financial institutions and their clients — across sectors like retail, mobility, or travel — to include carbon tracking into their payment experience. Consumers can see the impact of their purchases on climate and nature, and take action by supporting...
