customer management - FinTecBuzz

RiskScout Named as DCI’s Preferred BSA/AML & Fraud Provider

November 14, 20254 min

RiskScout, an innovative BSA/AML compliance and fraud detection platform built for financial institutions, announced today that it has been selected as the preferred provider of BSA/AML and fraud solutions for Data Center Inc. (DCI), a privately owned developer of core processing, digital banking, and fintech integration solutions. As part of this partnership, RiskScout will replace DCI’s BSA Navigator system, which is scheduled to be retired in December 2026. This transition ensures DCI customers maintain seamless access to advanced compliance and fraud prevention tools...

by BusinessWire

Platforms

Provenir Named Strong Performer in 2025 AI Platforms Report

July 18, 20254 min

Per the report, “Provenir best fits customers who want an all-in-one decisioning solution that includes credit risk, fraud and identity management, collections, and customer management.”

by Provenir

Payments

Provenir Named Top Performer in Spring 2025 Report

May 16, 20254 min

Provenir, a global leader in AI risk decisioning software, today announced it has been awarded “Top Performer” honors by Featured Customers, the world’s only customer reference platform for B2B business software and services, in its Spring 2025 Credit Decisioning Software Customer Success Report. The Spring 2025 Credit Decisioning Software Customer Success Report is an evaluation based on more than 2,000 pieces of verified customer reference content. A vendor’s overall customer success score is reached via...

by Datava

Risk Management

Datava and Corridor to Revolutionize Data and Decision Management

August 28, 20245 min

Datava, a trailblazer in end-to-end data activation for credit unions, and Corridor, a next-gen decision analytics platform with a proven track record, are excited to announce a strategic partnership. This collaboration, backed by their extensive experience and expertise, is poised to reshape how credit unions and community banks leverage their data and decision-making capabilities to enhance and personalize member experiences, optimize and automate processes, and level the playing field with Tier 1 Banks and FinTechs....

by Carl Oley

Guest Articles

Advanced Forecasting Models for Uncertain Economic Times

January 31, 202414 min

Get to know about qualitative, quantitative, AI/ML-enhanced forecasting, and the importance of scenario planning.

by PRNewswire

Investments

Itiviti Appoints Gavin Welsh as Head of Customer Success, Strengthening Customer Focus

July 30, 20194 min

Itiviti, a leading technology and service provider to financial institutions worldwide, today announced the appointment of Gavin Welsh as EVP, Head of Customer Success, Itiviti Group. Gavin brings more than 25 years’ experience of Fintech customer support and relations to Itiviti, most recently as Global Head of Client Coverage at TradingScreen. Reporting to CEO Rob Mackay, Gavin will define and drive Itiviti’s customer strategy. The Head of Customer Success is a new global role within Itiviti Group, established...