Airwallex improves customer onboarding with generative AI
New tool uses large language models (LLMs) to speed up Airwallex’s Know your Customer (KYC) assessment, helping customers get up and running faster. Early results show an average 50 percent reduction in ‘false-positive’ alerts for a key component of Airwallex’s due diligence process. This is the first of several AI tools that Airwallex will roll out, including new product features and operational enhancements. Airwallex shared data on the impact of a new generative AI tool...