Insurity, a leading provider of cloud-based software for insurance carriers and intermediaries, including brokers and MGAs, announced new findings from its 2025 Digital Experience Index, a national survey measuring consumer sentiment around digital interactions with P&C insurers. Despite growing investment in digital transformation across the insurance industry, the survey found that many older policyholders remain skeptical of fully digital models and still prefer traditional forms of communication. According to the survey, 59% of Baby Boomers and...