M&T Bank Welcomes Ishet Dhar as Chief Digital Officer

M&T Bank today announced the appointment of Ishet Dhar in the role of Chief Digital Officer (CDO). This decision reflects M&T’s increasing focus on digital and its role creating simple, differentiated experiences for customers and employees. Dhar has over two decades of global experience, most recently serving as senior vice president, digital consumer delivery at Bank of America. In this enterprise-wide role, Dhar will lead the strategy, integration and transformation of M&T’s digital platforms, providing each...

M&T Bank Receives National Recognition for Trust and Satisfaction in Business Customer Service

Greenwich Associates has recognized M&T Bank with 13 regional and national Greenwich Excellence Awards and two Greenwich Best Brand Awards for small business and middle market banking. Since 2011, M&T Bank has earned a total of 112 Greenwich Excellence Awards, of which 84 were in small business. The company has been in the top five percent of banks evaluated in the small business category for the past eight years. “The businesses we serve are providing...

M&T Bank Names Aarthi Murali as Chief Customer Experience Officer

M&T Bank Corporation (NYSE: MTB) (“M&T”) today announced that Aarthi Murali has been named as the company’s first Chief Customer Experience Officer (CXO). Murali reports to Christopher Kay, Executive Vice President and Head of Consumer Banking, Business Banking and Marketing. As Chief Customer Experience Officer, Murali will develop and lead a strategy to elevate work already underway at M&T to create a distinctive and seamless customer experience across the enterprise. She joins M&T Bank from JPMorgan Chase & Co., where she served for...

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