Survey Reveals Tech Trust Gap Amongst UK Bank Customers
October 4, 20225 min
Six in 10 customers who use mobile banking apps have not set up face biometrics for login The trust gap is the largest amongst those aged 55+ New research by Mitek, a global leader in digital identity and digital fraud prevention, and YouGov has found that banking customers’ trust in technology remains low in the United Kingdom. Only half (52%) of UK bank customers feel that technology like artificial intelligence (AI) and biometrics positively impacts...