EQ Bank & DataVisor to Drive Growth with Cutting-Edge Fraud Protection

BusinessWireOctober 17, 20244 min

DataVisor, the world’s leading AI-powered fraud and risk platform, announced that EQ Bank selected the company’s next generation fraud detection suite to enhance its fraud-fighting capabilities. EQ Bank, the digital arm of Canada’s Challenger Bank™ with a mission to drive change in banking and enrich people’s lives, will now augment its advanced fraud protection across its diverse array of competitive banking offerings. This encompasses a wide range of products ranging from everyday banking accounts to guaranteed investment certificates (GICs), tax-free saving accounts (TFSAs) and other registered products, all seamlessly overseen within DataVisor’s comprehensive end-to-end fraud platform.

EQ Bank is leveraging DataVisor’s extensive functionalities and powerful data orchestration to bolster real-time fraud detection efforts. By unifying and optimizing EQ Bank’s data flow and signals for multiple use cases, DataVisor’s system acts as a central hub of intelligence, offering a holistic view to support real-time decision-making capabilities. The integration of advanced machine learning and Generative AI technologies within the platform will not only improve fraud control measures but also reduce operational costs and significantly improve the customer experience.

“We’re committed to adopting innovative and forward-thinking approaches to banking while ensuring a seamless and secure experience for our customers,” said Mahima Poddar, SVP and Group Head, Personal Banking at EQ Bank. “We selected DataVisor because of its comprehensive approach and cutting-edge machine learning and AI capabilities, which will allow us to streamline our fraud operations across multiple areas of our business, all in real-time. With this partnership, we are safeguarding our rapid business growth and providing the harmonious blend of speed and security that our customers deserve.”

“​​We’re very pleased to have been chosen by EQ Bank to complement their innovative digital banking solutions with our next generation fraud protection,” said Yinglian Xie, CEO and Co-Founder of DataVisor. “By combining our expertise, we aim to deliver the safest state-of-the-art solutions to protect banking customers. This partnership signifies a commitment to meet and exceed the expectations of today’s dynamic digital landscape, ensuring a secure experience that seamlessly aligns with evolving consumer preferences.”

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