Poor Payment Experiences Cost Firms $100B Beyond Fees
July 1, 20268 min
PayNearMe's Payment Experience Gap report finds bill pay organizations underestimate the total cost of payment acceptance by approximately 6×
Duck Creek Embedded Payments and Policyholder Portal solutions will enhance Southern Trust's payment experience and improve operational efficiency
Xplor Pay Introduces Flex Framework
June 10, 20267 min
The new framework enables SaaS providers to move between payments models as they grow, helping turn payments into a scalable revenue stream
Claims AI is the newest addition to the insured.io customer experience platform, offering seamless, AI-powered voice and chat integration
Avalara Celebrates Newest Partner Award Winners
April 29, 20265 min
Program recognizes technology, consulting, and accounting partners driving innovation, growth, and customer excellence with Avalara
JEGS Launches Modern, Secure Payments Powered by PhaseZero.ai
March 20, 20268 min
JEGS Selects PhaseZero to Modernize Payments - Delivering Secure, Scalable Checkout with PCI-DSS Compliance and Mobile Wallet Support as the Foundation for Customer Experience Transformation
Top 5 Payments Shifts That Matter for Canadians in 2026
March 11, 202618 min
From AI-driven journeys to real-time payments, discover five major shifts redefining Canada’s payments ecosystem and what they mean for banks and credit unions.
Gryphon AI Adds Symple Lending to Growing Customer Roster
February 4, 20263 min
Gryphon AI, a leader in AI-powered compliance and conversation intelligence, today announced that Symple Lending, an innovative fintech company focused on helping consumers achieve financial freedom, has selected Gryphon AI to strengthen compliant, transparent, and customer-first engagement across its customer journey. By deploying Gryphon AI’s real-time compliance platform, Symple Lending is embedding intelligent regulatory guidance directly into customer interactions — enabling responsible growth while maintaining clarity, consistency, and trust with the consumers it serves. Gryphon AI’s technology continuously...
Network International Partners with Saudi Sudanese Bank on Digital Banking
January 21, 20265 min
This partnership forms part of Network International’s broader strategy to strengthen its presence in Sudan and expand its support to financial institutions seeking reliable, scalable digital payment solutions