Basware appoints Head of AI and CIO to Lead Innovation Drive

Two experts will further Basware's investment and leadership position with its AI product offering and digital transformation
PRNewswireFebruary 28, 20245 min

Basware, a global leader in AP automation and invoice processing, has announced the appointments of Anssi Ruokonen as its Director of AI Research and Enablement, and Barrett Schiwitz as its new Chief Information Officer (CIO).

Ruokonen will further enhance AI technology within Basware’s product and service offering, while Schiwitz will oversee Basware’s digital transformation projects to deliver an ever-improving customer experience.

Generative AI has the potential to generate upwards of¬†$4.4 trillion¬†across all industries, according to¬†McKinsey.¬†Basware’s AI strategy is centered around expanding its innovation lead within its product offering and doing better with its customer experience.

The company is already utilizing AI through its SmartPDF system which automates the conversion of machine-readable PDFs to e-invoices with over 97 per cent accuracy, removing the need for outdated manual processes. Last year, Basware also teamed up with Microsoft to announce the use of ChatGPT within its customer support function, called AskMary.

Ruokonen will lead Basware’s AI development, shaping the company’s strategy, research and approach to AI, implementing AI technology to optimize Basware’s product offering and enhance operations across the business. He joins from AI firm Fluentic where he served as Chief Product Officer.

Ruokonen will be based in¬†Helsinki, Finland¬†and be part of Basware’s Products, Cloud Engineering & Operations (PCE&O) function.

Anssi Ruokonen, Director of AI Research and Enablement,¬†Basware,¬†said:¬†“Basware’s commitment to leveraging AI in transforming business operations is exciting and I’m fascinated by AI’s potential in revolutionizing industries.¬†Basware’s position enables us to leverage AI in every aspect of our business, directly translating to increased customer value. By automating routine tasks, AI frees up human intellect to focus on creativity and strategic thinking. The democratization of AI means not just easing existing work, but empowering every team member with new capabilities.”

Basware is a world-leader in AP automation, developing and integrating AI solutions to deliver benefits across the invoice processing cycle, including invoice capture, data extraction and PO (purchase order) matching. Through¬†SmartCoding, Basware further automates the coding of invoices without a PO. SmartCoding leverages AI and uses the history of a supplier’s invoices to automatically code and send invoices along the workflow by creating rules for non-PO invoices.¬†Basware Insights¬†has further harnessed AI to identify the risk of late invoice payments, capture early payment discounts, and analyze patterns in transaction data to help predict cash flow.

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