Finn AI and Zendesk Integration Enables AI-Powered Digital Self-Service

Finn AI, the world’s leading AI-powered conversational banking technology provider announced its listing on the Zendesk, Inc. (NYSE: ZEN) Marketplace and its new pre-configured integration with Zendesk Chat. The Zendesk Marketplace is a one-stop-shop for Zendesk users to connect with Zendesk partners, apps, and integrations. Finn AI’s integration with Zendesk means that banks can easily access a proven, out-of-the-box banking chatbot to deliver digital self-service options. “Customers are demanding messaging and chat-driven customer service experiences more than...

ABC Technology Named on IDC’s 101 Fast Growing APAC Fintech List

Fintech startup ABC Technology today announced its recognition by research firm IDC as among the 101 fastest growing fintech companies in the Asia-Pacific region (excluding Japan). The IDC FinTech Fast 101 List names the fastest growing fintech players based on extensive on-ground analysis of the dominant fintech players within the region. Fintech companies were evaluated on fintech data across key metrics such as addressable market, customer adoption, investments, chance of survival, innovation, and marketing. The list covers...

Old Point Offers Assistance In Response To Coronavirus

Old Point National Bank (Old Point) has rolled out numerous measures to offer assistance to their consumer and business clients impacted by the Coronavirus pandemic. Initiatives include emergency lending programs, payment relief, adjusted branch services, improved digital access, employee support, and community support. “The health and financial well-being of our Old Point family remains our top priority,” said Robert F. Shuford, Jr., Chairman, President & CEO. “In addition to ensuring uninterrupted delivery of our services, we...

Absa Regional Operations Selects KAI to Deliver Groundbreaking Digital Experiences

Africa’s banking innovation leader uses Conversational AI to deliver new and impressive digital banking experiences as a cornerstone of its consumer digital strategy Kasisto, creators of KAI, the leading digital experience platform for the financial services industry and Blue Turtle Technologies (Blue Turtle), South Africa’s leading enterprise technology partner, have announced that Absa Group Limited’s subsidiaries outside of South Africa, collectively known as Absa Regional Operations (ARO), have selected and deployed KAI, Africa’s first Conversational AI powered virtual banking assistant. ARO chose to partner with...

Avanti Financial Group Announces Leadership Team

Avanti Financial Group today announced appointments to its leadership team. The company, which plans to apply for a bank charter under Wyoming’s special-purpose depository institution law, expects to open its doors by early 2021 and to serve as a compliant bridge between digital assets and the U.S. dollar payments system. “We have assembled a team of all-stars who have significant experience in regulated financial institutions,” said Caitlin Long, founder and CEO. “We’re building a bridge that doesn’t yet...

MUFG Union Bank Foundation Launches WE CAN Initiative to Support Women Entrepreneur

The MUFG Union Bank Foundation today announced the launch of WE CAN (Women’s Entrepreneurship Capacity building, Advocacy support, Nurturing growth) Initiative. The two-year $500,000 women’s entrepreneurship and small business effort will help build capacity for under-resourced Women Small Business Centers (WBCs) in California. Women’s Small Business Centers are critically important to building a strong pipeline of women-owned businesses who are key to building the economic vitality of California. WE CAN will focus on three key pillars: leadership, training and advocacy. In partnership  with the Women’s...

Multinational Bank Reduces Costs and Improves Collections Planning Strategy Using Quantzig’s Collections

Quantzig, a global data analytics and advisory firm, that delivers actionable analytics solutions to resolve complex business problems announces the completion of its recent collections analytics engagement. This success story that highlights how they helped a multinational bank to gain better visibility into collections probability and better plan collection strategies to drive outcomes. Quantzig’s Collections Analytics Engagement Overview Business Challenge Solution Offered Outcome The client- a leading bank in the US wanted us to analyze &...

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