Elephant Insurance Provides Notice of Data Event

 Elephant Insurance, and its subsidiary Apparent Insurance (together, “Elephant Insurance”), values and respects the privacy of information which is why it is providing notice about a recent incident that may involve certain consumer information. This information either relates to current or previous Elephant Insurance customers or is information Elephant Insurance received as part of providing a quote for auto or other insurance coverage. Elephant Insurance is providing information about the incident, its response, and resources available to individuals.

What Happened?  In April 2022, Elephant Insurance identified unusual activity on its network. Elephant Insurance promptly undertook a comprehensive investigation working with third-party specialists, to secure its systems and to confirm the nature and scope of the incident, as well as any impact to information on its network.  The investigation determined that certain consumer information may have been viewed on or copied from Elephant Insurance’s network between March 26, 2022 and April 1, 2022. Elephant Insurance undertook a comprehensive review to determine what information was impacted and to whom it related. On April 25, 2022, the review identified the individuals whose information was in the affected data.

What Information Was Involved?  The investigation determined that the affected information includes name, driver’s license number, and date of birth.

What We Are Doing. Upon identifying unusual system activity, Elephant Insurance took prompt measures to secure its systems, investigate this incident, and determine what information may be affected. Elephant Insurance reported the incident to federal law enforcement and is notifying appropriate state regulatory agencies.  As part of its ongoing commitment to information security, Elephant Insurance is also reviewing and enhancing existing safeguards and procedures. Elephant Insurance is also taking steps to notify individuals and provide them with information and resources, including access to credit monitoring services, that they may use to help protect information.

What You Can Do. Elephant Insurance encourages individuals to remain vigilant against incidents of identity theft and fraud by reviewing account statements and monitoring free credit reports for suspicious activity and to detect errors. Individuals should promptly report any activity indicative of identity theft or fraud immediately to law enforcement.  Elephant Insurance also encourages individuals to review the information it is providing regarding Steps Individuals May Take to Protect Information. These details may be found on Elephant Insurance’s website at https://www.elephant.com/.

For More Information. Elephant Insurance understands that individuals may have questions that are not addressed in this notice and has established a dedicated assistance line to answer questions. Individuals may contact the dedicated assistance line at (855) 788-2603, which is available from 9:00 AM to 6:30 PM EST Monday through Friday (excluding major U.S. holidays).

Steps Individuals May Take to Protect Information

Monitor Your Accounts

Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also directly contact the three major credit reporting bureaus listed below to request a free copy of your credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost.  An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any one of the three major credit reporting bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a credit freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report.  To request a security freeze, you will need to provide the following information:

1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if you are a victim of identity theft.

Should you wish to place a credit freeze or fraud alert, please contact the three major credit reporting bureaus listed below:

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