Global Atlantic Financial Group, a leading U.S.-focused retirement, life insurance and reinsurance company, today announced the appointment of John Rugel as Chief Operations Officer. In this capacity, Mr. Rugel will be responsible for oversight of all of Global Atlantic’s in-force and new business insurance services and operations. He will be based in the company’s Hartford, Conn. office and will report to Co-President Robert Arena.
r. Rugel holds more than two decades of industry experience, spanning underwriting, new business and operations leadership positions at Allstate, MetLife, American General/AIG. Most recently, he served as the Senior Vice President of Life and Annuity Operations at Allstate. He also serves the community as the Vice President of the Board for the non-profit Young Chicago Authors.
“John’s success is well known in the industry, and we’re both fortunate and excited to have him leading the evolution of our operations capabilities and service experience,” said Mr. Arena.
Mr. Rugel brings an impressive track record of success to Global Atlantic, including leveraging new technologies, predictive analytics and robotic process automation to drive operational efficiencies. In addition, he is skilled at managing a third-party administrator (TPA) relationships, as well as critically evaluating operations infrastructure to drive efficiencies and cost savings while maintaining a customer-centric focus.
“I am proud and excited to join the Global Atlantic team as the company continues its strategy to grow in the retirement and life marketplace,” said Mr. Rugel.