PayJunction, a leading developer of payment processing technology, launched an electronic invoices feature for businesses using PayJunction’s Virtual Terminal solution. It has proven to be invaluable for businesses like auto repair, veterinary clinics, medical practices, and law firms that have shifted to curbside and remote video appointments in an effort to limit in-person interactions during the COVID-19 crisis. Feedback to date demonstrates that the convenience of this popular feature will drive increased usage for B2B and B2C businesses of all types.
“This pandemic has fueled widespread adoption of payment methods like contactless cards, digital wallets, and remote payments that ensure safe and healthy interactions,” said Randy Modos, president, PayJunction. “There is no going back. Businesses continue to replace paper-based processes with digital experiences that are fast, easy, and secure. Our invoices feature allows businesses to maintain social distancing, save time, and improve cash flow.”
Billing staff, whether in an office or working remotely, simply login from any browser-connected device. They create an invoice, enter details, associate it with a customer’s file or work order, and email a request for approval and payment. Line-item details, due date, or instructions can be added in a message, and a PDF of the full invoice or supporting documentation can be attached. Customers open the email, enter card details in a secure form, and submit payment. Funds are available the next day, reducing receivables on the books.
“Having a reliable, secure, professional-looking and easy-to-use method of capturing client payments completely contact-free has been vital to our success and growth as a company in these unprecedented times,” said Lauren McDevitt, practice manager at Cypress Fairhaven Animal Hospital “[The invoices feature] is so easy to use and saves us so much time.”
PayJunction’s invoices feature expands use cases beyond traditional billing:
- Businesses can use the feature to quickly obtain approval and payment for add-on services. This is especially helpful when the final amount due for goods and services may not be determined until the completion of an inspection or examination.
- Billing managers can choose to set up a master invoice reflecting the total and send remote payment requests for the current amount due, allowing customers to pay in increments over time.
- The feature can also be used to capture an initial down payment and then use the card details to set up future recurring or subscription payments.
Businesses and consumers also appreciate the added layer of security. Having customers enter their card details into a hosted payment form via their own device is more secure than having staff take payments over the phone and manually key information into a system.