Prodigal, the pioneer of consumer finance intelligence, announced today they are changing the name of one of their flagship products from ProVoice to ProInsight to reflect the app’s expanded capabilities. An AI-powered tool to analyze customer interactions across the credit lifecycle, ProInsight has commonly been used by banking and lending teams for compliance and QA workflows, to stellar results. One customer reduced their QA team by 33%, and another now completes their reviews five times faster. But over time,...