customer experience - FinTecBuzz

Thunes Enables Faster Cross-Border Payments via Swift

September 29, 20254 min

Thunes Enables Faster Cross-Border Payments via Swift through their Swift connectivity. The new solution enables the 11,000 banks within the Swift network to connect to Thunes’ Direct Global Network with no additional integration required, providing faster business and consumer payouts to 4 billion bank accounts. Banks can now leverage their existing SWIFT connectivity to send business and consumer payments via the Thunes Network globally, ensuring fast bank account transfers in over 130 countries, meeting demand...

by BusinessWire

Insurance

60M Drivers Use Telematics; UBI Market to Hit €200B by 2035

September 17, 20253 min

The Usage-Based Insurance (UBI) market has now reached over 60 million customers across 450 active programmes – a sixfold increase in just ten years. PTOLEMUS Consulting Group, which predicted the “uberisation” of insurance in 2015, highlights this transformation in its new report. UBI is now a truly global phenomenon that reaches 59 countries and generates more than €50 billion in premiums, finds the consulting firm in its new report. This growth reflects the growing smartphonisation...

by BusinessWire

Direct Lending

Ualett Marks 7 Years with Hiring Push and Expansion

August 28, 20255 min

The bilingual fintech platform celebrates seven years of impact by expanding operational support in collaboration with Foundever® and the creation of new job opportunities in Latin America

by PRNewswire

Insurance

Roamly Launches AI Carshare Insurance After Lloyd’s Approval

August 20, 20258 min

Roamly Delivers AI-Powered Specialty Insurance Solutions; Launches Carshare Insurance Following Lloyd's Coverholder Appointment and Celent Model Insurer Award Win

by Provenir

Platforms

Provenir Customer Jeitto Named 2025 SuperNova Finalist

August 19, 20255 min

Brazilian-based fintech recognized for “data to decisions” innovation for better, faster decisioning for more than 13 million customers

by BusinessWire

Banking

Candescent Names John Garvey COO to Boost Delivery Excellence

August 11, 20255 min

Joined by Industry Veteran Peter Gray as VP of Professional Services and Delivery

by BusinessWire

Payments

InvoiceCloud Adds Insurance Leader Michael Costonis to Board

August 5, 20255 min

Costonis brings deep product and go-to-market expertise to support InvoiceCloud’s continued growth and innovation in the insurance sector

by Provenir

Platforms

Ryt Bank Picks Provenir for AI-Powered Risk Decisioning

July 25, 20255 min

Provenir’s AI Decisioning Platform will support real-time credit risk assessment, personalized consumer loan approvals and automated compliance checks

by BusinessWire

Banking

OneUnited Bank Boosts Adoption 33% with Candescent Platform

July 18, 20256 min

Candescent, a leading independent digital banking technology provider, today announced that OneUnited Bank, a multi-year, award-winning Community Development Financial Institution (CDFI) and the largest Black-owned bank in the United States, is using Candescent’s extensible platform to deliver personalized digital banking experiences aimed at enhancing financial wellness and keeping pace with the fast-changing needs of its customers. OneUnited Bank and Candescent continue building on their longstanding collaboration to provide a seamless user experience and engaging digital solutions...

by BusinessWire

Insurance

COVU Acquires Mitchell Insurance in Sixth Growth Deal

July 18, 20254 min

COVU, Inc., the leader in AI-native customer servicing for the insurance industry, today announced the acquisition of Mitchell Insurance Agency, a respected family-owned business with deep roots in the California market and long-standing relationships with both commercial and personal lines clients. As COVU’s sixth acquisition in its Rolling Thunder campaign, Mitchell represents a meaningful step forward in the company’s strategy to enhance its AI-native platform through strategic partnerships with high-quality agencies—delivering more scale, reach, and flexibility for...

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