How Digital-Only Banks Are Redefining Customer Service
July 18, 202511 min
From AI to 24/7 access—learn how neobanks are redefining customer service and leaving legacy banks behind.
Vergent, a complete fintech platform and provider of loan and financial technology solutions, has launched its latest innovation, OmniaVerify. Powered by AI technology, OmniaVerify helps lenders identify potential fraud in digital loan applications while strengthening trust in automated lending. As part of Vergent’s expanding OmniaSuite, which supports origination, servicing, communication, payments, fraud prevention, and collections, OmniaVerify enables lenders to adopt modern digital strategies without exposing themselves to rising fraud risk. According to the Federal Trade...
Twenty-five years after the USA PATRIOT Act reshaped financial crime compliance, AI is ushering in the next major shift, particularly in the time- and resource-intensive process of Enhanced Due Diligence (EDD). In this byline, David Caruso, a veteran in AML compliance and VP at WorkFusion, would outline how AI technologies like natural language processing, machine learning, and intelligent document processing are helping financial institutions automate manual steps, reduce risk, and shift focus back to high-value...
Abound Credit Union Upgrades Tech with Jack Henry Partnership
July 18, 20255 min
Credit union prioritizes collaboration to prepare for the future and improve the lives of Kentuckians
Shield, a leading provider of digital communications governance and archiving, today announced the availability of their generative and genetic AI suite in the new AI Agents and Tools category of AWS Marketplace. Customers can now use AWS Marketplace to easily discover, buy, and deploy AI agents solutions, including Shield AmplifAI, using their AWS accounts, accelerating AI agent and agentic workflow development. Shield AmplifAI helps financial institutions stay ahead of compliance risk with an additional layer...
ePayPolicy Announces Integration with INTX Insurance Software
July 17, 20253 min
Streamlined online payments tools now available to insurance carriers and MGAs through INTX's end-to-end policy administration system
VisitorsCoverage, a global travel insurance marketplace and a pioneer in insurtech, is proud to announce that it has earned a Bronze Stevie® Award for Customer Service Team of the Year at the 2025 American Business Awards®. Such prestigious recognition reflects VisitorsCoverage’s ongoing commitment to delivering exceptional customer support in the often complex and high-stakes world of travel insurance. The company’s award-winning customer service team is composed of licensed insurance experts who go above and beyond...
Fintech pioneer brings transformative leadership and growth expertise to leading banking software and technology provider
New partnership supports mobile-first innovation, member empowerment, and long-term digital growth
Inworks and U.S. Bank Join Forces to Improve Payment Automation
June 24, 20196 min
Inworks, a full-service AP automation company, and U.S. Bank are working together to help hospitals and healthcare systems improve processing payments to suppliers, physicians, insurance companies and patients. This collaboration will deliver financial technology that simplifies business-to-business healthcare payments, creating new efficiencies and improving access to working capital for hospitals and healthcare companies. The alliance brings together Inworks’ Intelligent Pay platform with U.S. Bank Virtual Pay Visa card payments to offer healthcare organizations a premier...