Zoot announced that it has been named the winner of Best Technology Provider for credit risk and fraud prevention at Collections & Customer Services Awards 2018. CCS awards celebrate outstanding achievements within collections and customer service and are highly regarded within this industry.
Zoot’s award-winning solution transformed a 100% manual process to a highly automated process supported by a robust decisioning engine and sophisticated case management capabilities. This tailored solution ensures a fast and consistent application process by maximizing the auto-acceptance rate while at the same time managing sophisticated risk and anti-fraud checks for optimized profitability. In addition, business users have direct control over the system and are able to make adjustments where they see fit using a patented real-time change tool to ensure the fastest time-to-market. This award-winning platform ensures the best risk and fraud management practices are employed and significantly improves overall working efficiency, reduces operational costs and minimizes the need for IT involvement, while adding transparency to the entire application process to ensure robust auditing requirements are met.
“This solution makes real-time risk assessment possible by automating complex decisioning paths and data provider calls to enable a fully transparent and controlled application process.” Adam Jackson, Zoot’s Managing Director, said: “The fact that our client now has real-time control over their decisions at point of application is a game changer and the reaction times they now have is unparalleled in this industry.”
Jackson added: “Our clients’ target outcomes are always our focus. We work hard to identify and agree on KPIs that are then tracked on an ongoing basis to ensure optimal business benefit is achieved initially and then sustained for the long term. The results of this initiative were fantastic and we are thrilled with the feedback of our client and the fact our efforts have been acknowledged by industry experts with this award.”
About Zoot Enterprises
Zoot Enterprises is a global provider of advanced origination, acquisition and decision management solutions for financial institutions. We offer comprehensive and flexible platforms for specific business needs that include loan origination, fraud detection and prevention, data acquisition, and more.
For more than 25 years, we have launched solutions to market faster than the competition. We have partnered with influential U.S. and international organizations including major financial institutions, retailers and payment providers to foster excellence in the financial services industry.
From Data to Decision®
For more information, please visit www.zootsolutions.eu
In the UK call +44 113 2468693.
In Germany call +49 69 405667715.
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