Meriwest Credit Union, based in San Jose, California, has launched a new online and mobile banking platform, with the focus on providing its members with a simpler, safer, and more sophisticated digital banking experience. The new upgraded platform is a key component of the credit union’s digital strategy and boasts a modern design while delivering a more intuitive and streamlined user experience. With more diverse and personalized features, Meriwest CU members will now have more control over their financial lives.
To create their new digital experience, Meriwest Credit Union partnered with NCR Corporation (NYSE: NCR), a global enterprise technology provider, to bridge digital and physical operations and develop a state-of-the-art banking system. With this new platform, members can now easily expand their relationships with Meriwest through new financial solutions and offers within digital banking.
The new upgraded digital banking experience now offers:
- A fresh, personalized banking experience integrated across all platforms
- Quicker access to key features
- Improved person-to-person (P2P) payments
- Cash-back rewards
- Credit score access with management tools
- Secure, intelligent chatbot
- A new mobile app offering receipt management, remote deposit, and more
“The board of directors and executive management at Meriwest strongly believe that accessing financial information and transacting the movement of money should be built around the concept of simplicity, which includes delivering seamless, intuitive digital experiences that match or even exceed what members receive from major retailers and tech companies,” said Julie Kirsch, President, and CEO at Meriwest Credit Union. “NCR has the open architecture and flexibility we need to continuously innovate, backed by top security standards to keep our members’ data protected. We are confident that NCR’s advanced technology will support and accelerate our growth.”
Douglas Brown, President, and General Manager of Digital Banking for NCR Corporation, remarked, “Digital engagement has become a strategic priority for institutions to increase market share and build strong, lasting member relationships. NCR is committed to delivering the software and services necessary for leading financial institutions like Meriwest Credit Union to effectively grow and compete.”
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