Higgins will play an instrumental role in the continued development of the A.I. platform, machine learning algorithms designed to enhance the customer experience
NOW Insurance (NOW), an AI-enabled insurance platform designed to quickly match small business owners and professionals with affordable coverage plans, announced today the hiring of Matt Higgins as executive vice president of engineering.
Higgins, who began his role in June, brings a wide breadth of technology and leadership expertise to NOW Insurance’s leadership team. With nearly two decades of engineering and business leadership experience, Higgins is responsible for undertaking NOW Insurance’s major initiatives in developing its advanced artificial intelligence and machine learning platforms to streamline traditionally outdated insurance application processes. He will also oversee translating and facilitating communications from his highly technical teams to help build NOW’s increasing partner network.
“Matt brings extensive software, product, business and technical expertise to NOW Insurance. His ability to synthesize complex ideas and help turn them into easily understood applications and services will be a valuable asset as we seek to redefine the insurance process for customers,” said Phil Cabaud, CEO of NOW Insurance. “As NOW Insurance continues to expand our customer and partnership portfolios, we look forward to further developing our platform under his leadership.”
Prior to joining NOW Insurance, Higgins served in various executive technology and information technology roles in the marketing, travel and insurance industries. He earned his Bachelor of Science in computer science from Northeastern University.
“The insurance industry is ripe for change, and NOW Insurance is leading the charge,” said Higgins. “As someone who is passionate about utilizing technology to improve the customer’s experience, I look forward to joining the NOW executive team and software engineers in further developing a state-of-the-art platform that simplifies insurance processes for professionals and business owners in one place.”