Direct Lending – ConsumerPriority One Credit Union Selects Symitar for Open Infrastructure and Usability

Credit union aims to improve internal processes and boost member efficiencies with new core platform
PRNewswire PRNewswireFebruary 24, 20204 min

Jack Henry & Associates, Inc.® (NASDAQ: JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar® division today announced that Priority One Credit Union has chosen the Episys® platform for its openness to third parties and ability to create cost-saving efficiencies.

The second oldest credit union in California, Priority One was looking to streamline internal processes as well as shorten members’ transaction times, both of which are shaped by the flexibility and power of the core. The credit union chose Symitar for a modern core replacement that would provide much richer functionality and clean, tight integrations to other systems.

Charles R. Wigginton Sr., president and CEO of South Pasadena-based Priority One Credit Union, said, “We’re looking forward to becoming part of the Symitar community and benefitting from an innovative and progressive partnership that will position us well for the future. Our employees will be able to do more, faster for our members. We are eliminating a number of ancillary systems, which will save us several thousand dollars annually. And, we know that any friction or disruption to our existing vendor relationships will not be a problem because Jack Henry is committed to openness. All around, this decision means we can focus on delivering better products and a stronger service experience to our members.”

Priority One will run its core in Jack Henry’s private cloud environment. Aside from the efficiency and cost benefits this will provide, the credit union cited sophisticated infrastructure, built-in data redundancies, and disaster avoidance support as critical attributes of a cloud model. Wigginton added, “We simply cannot replicate what Jack Henry has built to keep us and hundreds of other credit unions safe and secure. There’s an added assurance and peace of mind knowing that we have a true partner in the maintenance, recovery, and protection of our core platform’s performance and data.”

Shanon McLachlan, president of Symitar, added, “We are proud to continue growing the Symitar community with the addition of Priority One. This credit union, like many others, desired a better experience for its members and the right partner to deliver on that need. Allowing us to host its core platform will prove to be a more secure, effective alternative to doing business – one that doesn’t put limits on the credit union’s creativity, growth, or additional partnerships.”



Leave a Reply

Your email address will not be published. Required fields are marked *

We are one of the world’s leading Fintech-based media publication with our content strategized and synthesized to fit right into the expanding ecosystem of Finance professionals. Be it fintech live news, finance press releases, tech articles from Fintech evangelists or interviews from top leaders from global fintech firms, we give the best slice of knowledge topped up with the aptest trends. Our sole mission is to help tech and finance professionals step up with the rapidly emerging Fintech civilization and gain better insights to emerge victorious in every possible way. We adopt a 360-degree approach in order to cater to present a holistic picture of the fintech arena.

Our Publications

FintecBuzz, 2021 © All Rights Reserved