Glia and ebankIT announce partnership
February 23, 20233 min
Streamlines digital-first customer service to drive new efficiencies, increase conversion rates and improve the customer experience
Streamlines digital-first customer service to drive new efficiencies, increase conversion rates and improve the customer experience
Glia, a leading provider of Digital Customer Service, today announced that it has joined forces with MeridianLink, a developer of multi-channel account opening and loan origination platforms, to bring Digital Customer Service to MeridianLink’s bank and credit union clients. By incorporating Glia’s modern communications and collaboration platform into the loan origination process, customers can communicate with their institutions through their channel of choice, whether that’s voice, messaging, video, or a combination of all three. Lenders can leverage advanced...