NICE Actimize and Crowe Announce Strategic Collaboration

NICE Actimize, a NICE (Nasdaq: NICE) business, and a leader in Autonomous Financial Crime Management, andĀ Crowe LLP, a leader in public accounting, consulting and technology, today announced a global strategic collaboration in financial crime and compliance services and technology offerings to meet the growing pressures of digital transformation. As financial services organizations look to adopt more automation and bring time to value to their operations, this collaboration will serve as an experienced guide to bridge...

NICE Wins Two ā€˜ASTORSā€™ Awards for Best Investigation and Best 911 Incident Recording and Analytics Solutions

NICE (Nasdaq: NICE)Ā announced today that it has won two ā€˜ASTORSā€™ Awards for NICE Inform and NICE Investigate. Sponsored byĀ American Security Today, the ā€˜ASTORSā€™ Awards recognize outstanding product development achievements and exciting new technologies that support law enforcement agencies, first responders and other government entities in their mission to keep cities and communities safe and secure. For the fourth year in a row, NICE solutions have been recognized with ā€˜ASTORSā€™ Awards. NICE Inform was named Best...

NICE inContact CXone Powers Record Number of Interactions on Cyber Monday

NICE inContact (Nasdaq: NICE)Ā today announced thatĀ CXone, the worldā€™s #1 cloud customer experience platform, saw digital interactions soar on Cyber Monday 2019, outpacing the volume of 2018 interactions by 78%. CXone ensured that millions of customers were able to experience seamless digital-first omnichannel interactions with businesses on the highest volume online shopping day of the year. Record-breaking digital customer service interactions powered by CXone on Cyber Monday on December 2, 2019, compared to last year, include:...

NICE Robotic Process Automation and NEVA Named Leader in Intelligent Automation by Leading Analyst Firm

NICE (Nasdaq: NICE)Ā today announced that it has been recognized as a Leader in Avasant’s “Intelligent Automation Tools RadarView 2019” report. Avasant noted NICE’s consistent innovation and cutting-edge capabilities for itsĀ Robotic Process AutomationĀ andĀ NICE Employee Virtual Attendant (NEVA) (attended automation) offerings. For more information about NICEā€™s rating. The report points out NICE’s focus on driving full digitalization to both front and back-office processes through partnerships and organic research and development.Ā NEVA, the world’s first virtual attendant focused on...

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